Introduction

This Privacy Policy outlines the practices of Bright Therapy and brighttherapy.ie, a service operating in Ireland, in relation to the collection, use, and safeguarding of personal data. Our commitment is to protect your privacy in accordance with the General Data Protection Regulation (GDPR) and relevant Irish and European data protection legislation.

Consent

By accessing and using our website, you acknowledge and agree to the terms outlined in this Privacy Policy. Your continued use of the site signifies your acceptance of these terms, particularly in relation to our collection and use of Google Analytics tracking data and any information you provide via our contact form.

Information We Collect

Personal Data: We collect personal data that you voluntarily provide to us. This includes information such as your name, email address, and phone number, which you may submit through our contact form.

Google Analytics: We use Google Analytics to track website usage and user behaviour. This may include information such as your IP address, browser type, visit duration, and pages viewed. This data helps us to improve our website and tailor our services.

Therapeutic Session Data: We emphasize that no data or topics discussed during therapeutic sessions will be recorded, shared, or discussed outside of the therapeutic environment. The confidentiality of these interactions is paramount.

Use of Your Information

The information we collect is used to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyse how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Data Storage and Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Your Rights Under GDPR

Under GDPR, you have various rights in relation to your personal data, including:

• The right to access, update or to delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability
• The right to withdraw consent.

Please note that we may ask you to verify your identity before responding to such requests.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

info@brighttherapy.ie

This document was last updated on 17/02/2024.