Question 1

What is CBT?

Accepted Answer

Cognitive Behavioural Therapy (CBT) is a structured, evidence-based therapy that focuses on the relationship between your thoughts, feelings, and behaviours. It helps you identify unhelpful patterns and develop practical strategies to manage them.

Question 2

How many sessions will I need?

Accepted Answer

This varies from person to person and depends on your individual needs and goals. Your therapist will discuss a treatment plan with you in your first session and review progress together as you go.

Question 3

Do you offer online sessions?

Accepted Answer

Yes. All our therapists offer secure online sessions via video call. Online therapy is just as effective as in-person therapy for most issues.

Question 4

Is therapy confidential?

Accepted Answer

Absolutely. Everything discussed in therapy is strictly confidential, with very limited exceptions required by law (such as risk of harm to yourself or others). Your therapist will explain this fully in your first session.

Question 5

Do you accept insurance?

Accepted Answer

We provide receipts for sessions with our accredited therapists (Individual and Couples sessions). Many Irish health insurers offer partial reimbursement for psychotherapy, though coverage varies by provider and plan. We recommend checking directly with your insurer before your first session to confirm eligibility. Note: Associate therapist sessions are not currently eligible for insurance reimbursement as these therapists are completing their accreditation.

Question 6

What happens in the first session?

Accepted Answer

The first session is about getting to know you. Your therapist will ask about what brought you to therapy, your goals, and your background. It is also a chance for you to ask questions and see if it feels like the right fit. There is no obligation to continue after your first session.

Question 7

Can I switch therapists?

Accepted Answer

Of course. The therapeutic relationship is important, and we want you to feel comfortable. If you would like to try a different therapist, just let us know.

Question 8

What is the cancellation policy?

Accepted Answer

We understand that life happens. If you need to reschedule, we are happy to accommodate with at least 24 hours' notice. Late cancellations or no-shows may be charged the full session fee.

Question 9

How long does a session last?

Accepted Answer

Sessions are 50 minutes for individual, associate, and couples sessions.

Question 10

How often will I attend?

Accepted Answer

Most clients attend weekly. This allows momentum to build between sessions and gives you time to practise new skills. Fortnightly sessions can be arranged once progress is established.

Question 11

Is there a difference between counselling and psychotherapy?

Accepted Answer

Counselling typically focuses on a specific current issue over a shorter timeframe. Psychotherapy often explores deeper patterns that may have roots in your past. In practice, there is significant overlap, and our therapists are trained to adapt their approach to what works best for you.

Question 12

Are your therapists qualified?

Accepted Answer

All of our therapists hold a minimum of a degree in counselling and psychotherapy. Our senior therapists are accredited with professional bodies such as IACP or APCP.

Question 13

What is the difference between an associate and senior therapist?

Accepted Answer

All of our therapists hold a minimum of a degree in counselling and psychotherapy. Associate therapists are working towards full professional accreditation under supervision. Senior therapists are fully accredited with professional bodies such as IACP or APCP and bring additional clinical experience. Both use the same evidence-based CBT framework. Insurance receipts are available for sessions with accredited therapists — we recommend checking with your provider to confirm coverage.

Question 14

How do I begin?

Accepted Answer

Fill out our contact form and we will be in touch within 24 hours to discuss your needs and arrange a suitable time.

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